Your winnings are entirely yours. At mcity88, we ensure every withdrawal request is processed transparently, securely, and without unnecessary delays — directly to your Malaysian bank account or e-wallet.
Fast and secure withdrawals at mcity88 — straight to your account
Mcity88 supports all major payment methods commonly used in Malaysia — fast, convenient, and with no hidden fees.
All Malaysian Banks
All major MY banks
TNG eWallet
Proceed to GrabPay
Boost eWallet
Maybank, CIMB, RHB & more
Select the method that best suits your needs based on processing time, limits, and availability.
Limits and processing times are subject to platform terms and bank policies. Transactions are typically completed well within the maximum timeframe.
The withdrawal process at mcity88 is designed to be as simple and fast as possible. Follow the steps below and your winnings will arrive in your account shortly.
Open the mcity88 website or app, then enter your username and password. Make sure you access it through the official link to keep your account secure.
After logging in, navigate to the "Wallet" or "Withdrawal" section in your account menu. You will see your current balance and options to submit a withdrawal request.
Choose your preferred withdrawal method — DuitNow, FPX, Touch 'n Go, GrabPay, Boost, or direct bank transfer. Make sure your destination account details are verified and match your registered account name.
Enter the amount you wish to withdraw in MYR. Make sure the amount meets the minimum limit and does not exceed the maximum limit for your chosen method.
Review all details and confirm your withdrawal request. You may be required to enter an OTP code or complete two-factor authentication (2FA) for added security.
The mcity88 finance team will process your request. You will receive a notification once the withdrawal has been successfully processed and the funds have been credited to your destination account.
A straightforward and transparent withdrawal process on the mcity88 platform
Your withdrawal processing status can be monitored within your mcity88 account
Many members want to know what happens behind the scenes after they submit a withdrawal request. Here is an overview of the process every withdrawal transaction goes through at mcity88:
The mcity88 system receives your request instantly. Your account status will be updated and the relevant balance placed on hold pending confirmation.
Our security system runs automated checks to ensure the request is valid and that the destination account details match the member records on file.
The mcity88 finance team reviews the request and verifies that all withdrawal conditions are met, including any minimum wagering requirements tied to bonuses, where applicable.
Once approved, mcity88 initiates the fund transfer using your chosen method. Transfer time depends on the payment method and the bank involved.
Funds have been successfully credited to your bank account or e-wallet. You will receive a confirmation notification from mcity88 and your bank.
As one of Malaysia's trusted online casino platforms, mcity88 always prioritises transparency in financial matters. We believe players deserve to know exactly how their money is managed — from deposit to withdrawal.
A common question from new members involves the wagering requirement for bonuses. For example, if you receive a first deposit bonus with a 10x wagering requirement, you need to place bets totalling 10 times the bonus amount before you can withdraw winnings derived from that bonus. This is standard industry practice, and mcity88 displays these requirements clearly in the promotions section.
For withdrawals of your own deposited funds (not bonus funds), no wagering requirements apply. You are free to withdraw your deposit at any time, subject only to the minimum limit set.
Mcity88 also provides daily and monthly withdrawal limits that are high enough to meet the needs of the majority of players. For VIP and Platinum members, even higher withdrawal limits are available as part of their premium membership benefits.
Every transaction is protected by 256-bit SSL encryption. Your financial data is never shared with third parties.
All deposit and withdrawal history is stored in your account for reference at any time.
The mcity88 customer support team is ready to assist with any issues regarding your withdrawal request.
Mcity88 charges nothing for every withdrawal request. 100% of your money reaches you.
Security and transparency are the top priority in every financial transaction at mcity88
Identity verification (Know Your Customer or KYC) is standard procedure across the global digital finance industry, including online casino platforms. mcity88 implements KYC not only to meet compliance requirements, but more importantly to protect members from fraud and unauthorised access.
A copy of your MyKad (front and back) or a valid passport. Documents must be clear and legible.
A screenshot or printed bank statement clearly showing the account holder's name and account number.
KYC only needs to be completed once. Once approved, you do not need to resubmit documents for future withdrawals.
KYC documents are submitted through a fully encrypted system. All information is processed confidentially by trained staff and will not be shared with any third party. The verification process is typically completed within 1 to 2 business days.
Create a free account, enjoy the games, and when you win — withdraw your funds easily using your preferred local method. Fast, secure, and transparent.
Protected by 256-bit SSL encryption | Secure KYC | No Withdrawal Fees